Workshop 2 Understanding and Coping with Personal and Work Stress Wednesday, September 24, 2008 8:00 AM - 4:30 PM Location: Springdale Community Center Description: Stress is a natural part of life and it doesn’t just occur in the workplace. Stress from home is often carried over into the office, affecting you, your performance and your staff. This workshop offers an opportunity to take a step back and examine how your current stress could be affecting your job and how you can effectively cope with it. Dr. Joan Linder, one of our favorite presenters, will make you aware of some effective stress management techniques and help you to incorporate positive changes in your work and personal life. Registration fee is $195. Register Now Workshop 3 Managing Conflict and Confrontation Wednesday, October 08, 2008 8:00 AM - 4:30 PM Location: Springdale Community Center Description: Conflict can take many different forms, but whatever the form, addressing conflict can be daunting. However, left unresolved, conflict can create dysfunction among staff, reduce productivity and lower morale. This workshop will use real life examples from anonymous medical offices to understand the nature of conflict, assess how you currently prefer to manage conflict and learn new styles of conflict management through role playing. Participants will leave the workshop with a self-development plan to improve your conflict management skills. Registration fee is $195. Register Now